Unified Messaging Systems all starts with a VoIP Phone System or hosted VoIP, a compatible email system and a small client add on application. Unified communications (UC) is an all-in-one networked solution. UC Systems integrate your phone system, voice mail, email system, instant messaging and video conferencing, all on the same end to end network. All communication applications and devices work together. Before you pick up a phone or start to type a message, you know people are available. The device doesn't matter, wired or wireless, anywhere, anytime, creating a consistent rich communications experience. It's easier to communicate, to connect, with with the people you need.
When you deploy UC you will get voice mail to email and fax to email. You will have access to your data network on your remote computer, access email and faxes from your mobile device. Most unified messaging system can add presence indicators to your remote PC, add phone features on your computer, like click to dial a phone number from your contact list.
Unified Communication System Benefits
Unified Communication systems provide business tools that help your employees to do what they do best. UC systems improve collaboration and improve your company’s competitive advantage. Consolidating voice and data networks offers the following advantages.
- Improved communication with staff and suppliers
- Improved employee productivity
- Respond to your customer needs more quickly
- Lowers your communications cost